What do you do and Why your prospects care?

So let me ask, what do you do? If I asked you what you do, what would you tell me?

What do you do?

DefinitiveSalesFinal032513If you answered, “I am a financial planner,” or “I am an accountant,” or “I fix computers,” then you got it wrong. This is not what you do but how you do it.
People want to know what you do first before they want to know how you do it.

If you are a financial planner, here is what I would hope to hear: I help people make the right choices about their money? or I help them make wise money decisions?

People want to know what you do before they want to know how you do it.

I use financial planner as an example because I sat down with a financial planner a few years ago and this is where this question came from. I ask him “What do you do?” His answer: “I’m a financial planner.” And I’m thinking, “No, that’s not what you do it how you do it.”
I told him that “we are meeting because you obviously either want my money or you want an introduction to my client base, right? So tell me, what is it that you do that would give me a reason to give you my money or to introduce you to somebody?” I got blank look as an answer. I then asked him “Okay, let me ask you a question in a different way. What do your customers experience when they buy from you because that’s what you do?” He could not answer the question. I would have been hard pressed to purchase anything from him. He could not give me a reason why I should by from him.

Take six minutes and watch this video on why the answer to this question, “what do you do?” can make the difference between making a sales and leaving empty handed.

Ron Finklestein
Business Growth Facilitator
Stay tuned for the announcement of our new web site
www.businessgrowthexperience .com
ron@akris.net /330-990-0788

It is Not Your Fault but it is Your Responsibility

Here is a short (one minute and 58 seconds) video where Ron Finklestein is discussing ownership and the role ownership play in creating personal and business empowerment. This is a short segment of a much longer program where Ron Finklestein was discussing the role our beliefs play and how our beliefs either help us or hurt us in achieving our goals. This presentation was given to the association American Association of Quality, Cleveland Chapter.

Take a minutes and see how this simple principle can and will change not only how you think and act but the results you achieve.

Ron Finklestein
ron@ronfinklestein.com
330-990-0788
http://www.ronfinklestein.com to learn how Ron can speak to your organization.

Short Videos on Business Achievement & Success

Several of my videos on business growth and achieving success have been posted on the World New and Report web site.

This is one place where you can view key videos. The videos and what we cover are listed below. As you can see all are less than 11 minutes (because I know how busy you are.)

Here is the link http://wn.com/rfinklestein

  • Behavior of Successful Business Owners 6:54
  • 7 Secrets to Overcoming Adversity in Business…10:54
  • Anatomy of a Sales Call…6:38
  • How to Grow Sales…9:49
  • What Business Owners Can Do To Grow Their Business…9:56
  • Hey! It is all about taking action…6:57
  • Why Intelligent Self-Interest is Critical to Your Success…5:28
  • Nine Principles for Inspired Action: A New & Targeted Perspective…5:50
  • Only a few ideas…3:39
  • Ownership and Empowerment…2:55
  • Measurable, Repeatable, Predictable…3:12
  • Persistence…3:29
  • Free and inexpensive marketing secrets that works – part 1…9:40
  • It is all about results

Revenue and Profit Enhancement Specialist
Ron Finklestein
ron@ronfinklestein.com
330-990-0788
www.ronfinklestein.com

Why Should People Buy From You?

Why Should People Buy From You (or why do they buy at all?)

People buy for their own reasons. Here are two reasons that fits almost all situations:

1.       To Avoid Pain

2.       Create More Pleasure

If you are very concerned about what others think, you may be interested in the latest technology gadget. Buy buying the new gadget, you are moving into a pleasurable state of mind because you believe others will think you are cool.

Without getting overly complex, I believe people buy for only four reasons. People will avoid pain or create pleasure by knowing:

1.       You are the right decision

2.       You are the safe decision

3.       You make me more productive

4.       It appeals to my ego (how will I be perceived by others)

All four reasons specifically address the need to avoid pain and create more pleasure.

If they are convinced I am the right decision they do not worry about being wrong and taken advantage of.

If they are convinced I am a safe decision they do not have to fear negative outcomes of their decision.

If they are convinced I can help them be more productive (get what they want), they will embrace my solution because the pain they will experience by not achieving their goal.

If it appeals to their ego and they believe it will enhance their image and reputation, how could it be wrong? Look how good I look!

How do you determine why people will buy from you?

There are six question prospects want answered before they buy form you:

1. What Do You Do?

2. Why Are You Different?

3. Why Should My Prospects Care?

4. What Do You Do Better Than Anyone Else in the World?

5. Why is That Important to my Prospects?

6. Why Buy From Me?

Good selling! It will be much easier for you when you tell your prospects why they should buy from you instead of letting them figure it out for themselves.

Ron Finklestein

Consultant to Small Business Owner who Want Results
330-990-0788
ron@akris.net
Follow Me On Twitter http://twitter.com/rfinklestein
Register for my newsletter http://www.rpfgroupinc.com
Follow Me On Facebook http://www.facebook.com/ronald.finklestein
Watch the One Degree Difference Video – Takes 8 minutes

Top 10 Time Wasters – And How to Avoid Them

I found this post at http://www.yourbusinesscoach.net/143-how-to-avoid-the-top-10-time-wasters.htm

Sometimes you find a post that is worth sharing. This is one.

If you find you do not have enough time, maybe the reason is documented in this article.

Ron Finklestein
330-990-0788
ron@akris.net

Implementing the One Degree Difference in Marketing!

 

Implementing the One Degree Difference in Marketing!

“The greater danger for most of us lies not in setting our aim too high and falling short, but in setting our aim too low and achieving our mark.” — Michelangelo

The One Degree Difference: In one critical moment you can change your life with change in a single thought.

It is essential that you implement the One Degree Difference in marketing. When you do this it makes is easy for others to understand: what you do, why you do it, and what is in it for your prospects when they join you as a customer.

How do you implement the One Degree Difference in your business?

1.       Get really clear on who are your best customers/prospects.

2.       Clearly articulate what is in it for your prospects when they do business with you. You might hear this defined as having a unique value proposition that speaks to your prospects.

3.       Make it easy for other to buy from you. You can do this by taking your service (if you are in the service industry) and converting it to a product. This makes it easy for others to understand.

4.       Write educational marketing documents that help others to understand why it is in their best interest to work with you.

5.       Supply endorsement / testimonials to make it safe for them to see your value. These need to come from your clients.

How do you do this?

Ask. Ask your existing customers why they buy from you. Ask others what they look for, specific to your product or services. Call competitors and tell them you are doing research and ask permission to ask them some questions. Be sensitive of their time. My experience is that they will be happy to tell you about their successes.

Lastly test. Surround yourself with a mastermind group or a board of advisors and test your material. Request specific feedback concerning what they liked, disliked, needs changed, added or removed. I find this part to be the most valuable, especially if you have the right people on your board. The right people are people who want you to succeed and are willing to tell you what they think. Park your ego at the door and know the feedback is not personal.

This is especially important if you are experiencing any of the following problems:

·         Prospects don’t understand what you do.

·         You have no trouble getting in front of prospects and you are frustrated because they are not buying from you.

·         You cannot articulate why people should buy from you.

·         You have no clear processes. As a result, you find yourself babysitting your employees and business is suffering.

·         You know the Internet can be a powerful lead generation and sales tool and you don’t know how to take advantage of this powerful tool. What do others do that you don’t?

·         You are frustrated because you do not know what to say or do once you get in front of a prospect.

·         You are afraid. You do not know who to trust. But you know you need help.

Take control and experience the One Degree Difference in your business.

Your Business Coach

Ron Finklestein

The Small Business Success Expert

Follow Me On Twitter  http://twitter.com/rfinklestein
Register for my newsletter http://www.rpfgroupinc.com
Follow Me On Facebook http://www.facebook.com/ronald.finklestein330-990-0788

ron@akris.net


Explore, Dream, Discover

I received this as an email from my friends at ilearningglobal.tv. They call it the Leading EDGE. I liked it so much that I am posting it here unedited. Thanks ilearningglobal.tv

“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” – Mark Twain  

The success of your life and businesses ultimately stems from what your give your time and your attention to.  This is why it is of the upmost importance to determine what matters most and then to commit to spend your days doing it.

 

This doesn’t mean you won’t have seasons of sacrifice where you will spend a huge amount of time on just work or building your business or career.  Far too many, however, end up spending their days, by default, on things that aren’t truly important to them.  Work can be important, it can be irrelevant or it can become a means to a greater more fulfilling path.  It is simply a matter of choice.

 

It is the path not taken, the opportunity left unexplored, the friend not visited, the idea not pursued that create the greatest disappointments in life and business.  Ask yourself this weekend, “What is holding me back or tying me down to a harbor of hesitation and even regret?”

 

Decide today to throw off the bowlines of worry, fear and discouragement.  Get out of the safe harbor with it’s comfort zones of mediocrity and the safety of skills already acquired.  You and your business were designed to set sail for a greater success yet unseen which is to be found on the seas and distant shores of extraordinary places.

 

You will never know how far you can go or what you can achieve until you commit to go – and go far.

 

Begin your journey today – it is the journey of a lifetime.  Set sail.  Explore.  Dream.  Discover. Do!

 

Your Servant,

Ron Finklestein

330-990-0788

ron@akris.net

 

p.s. contact me if you want to learn more about ilearingglobal. You will be glad you did.

 

Denying Problems Exist

Denying Problems Exist 

Every business has problems. How you respond to those problems determine the success or failure of your business. 

 

Another reason business fail is because they deny problems existing in the business. 

 

I cannot tell you how many times I spoke to a business owner and heard “it will take care of itself” or “I do not want to hurt their feelings” or “but they have a family” or “I know, it has been that way a while” or “who cares” or “no one told me.” Want more? I heard them all. 

 

I had a client where the employees did not do as he asked. This went on for years. The problem: they were no consequences if they did not perform and they knew it. It cost this man his business. In this case we got the business ready for sale and he sold the business. 

 

I can’t tell you how often I heard “I knew this was going on but I did not know it could be different.” They did not know it was a problem and more importantly, they did not know they were supposed to do something about it. 

 

RULE #1: If it does get the results you want, it is a problem.

RULE #2: Do something about it! 

 

As the business owner you are responsible for the actions of your employees. If they are not performing, train them. If they are trained and still not performing, make sure they roles and responsibilities are clearly defined. If they still do not perform, fire them. Your business is your livelihood and you are not required to keep dead weight. 

 

Provide a way for your customers to tell you what is on their mind and listen to them. One client heard over and over again that he was losing sales to a competitor. This was a problem because his customers we defecting. Finally he asked one customer why they were leaving and they told him. It was his pricing. He assumed his customer would always pay his price for his product. By the way, this new competitor was able to sell his product to the customer for less than my client could make it. Talk about a wakeup call. 

 

He is things you can do to identify problems:

1.     Make sure roles and responsibilities are defined. If everyone knows what they are supposed to do nothing will far between the cracks. If it does then it is a process problem and not a people problem.

2.     If it is a personal problem address it immediately. The morale of a company can be destroyed by a few bad apples.

3.     Make sure the process is clearly defined. For example if a customer complaint is handled the same way each time, it is easier to train others, build in redundancy and implement management by exception policies.

4.     Implement an “ownership” policy. Everyone takes ownership for a problem. Do not assume someone else will take care of it. As a business owner this means you must allow your employees to do their jobs.

5.     Listen, Listen, Listen. Listen to your customers. Make sure you have lunch with your key customers quarterly. Listen to your employees.  They are doing the job and they know what kinds of problems they are having. Listen to your peers. They will help you see and understand trends that you cannot see by yourself. 

 

When in doubt, ask for help.

 

Call me if you have questions or need help.

 

Ron Finklestein

303-990-0788

ron@akris.net     

      


Ron’s Top 10 Rules for Business Success

Ron’s 10 Rules for Business Success
1.   Get clear on what you want, make a decision to go for it, then take action.
2.   Stay focused on what you want.
3.   Surround yourself with people that will hold you accountable and tell you want you need to hear, not what you want to hear.
4.   Do the things that you are afraid to do or don’t want to do.
5.   Do not be afraid to ask for help you need it.
6.   Do not be afraid to fail. Failure is essential to success.
7.   Ask for what you want, and keep asking until you get it.
8.   Never stop learning.
9.   Figure out what works and keep doing it.
10. Do rules 1 through 9 again.

Ron Finklestein
330-990-0788
ron@akris.net 
   

Dr. Phil or Napoleon Hill! (or just schizophrenic)

I am starting to get develop an identity crisis. My client’s have started calling me the Dr. Phil of business coaching because of the tough love and my no excuse approach to business coaching. 

 

I recently published my fourth book called Nine Principles to Inspired Action: A New & Targeted Perspective. A gentleman from New York read the book and called me up and he said “You are the new Napoleon Hill!” I was totally unprepared for his comments. 

 

I said: “Thank You. But want do you mean?” 

 

He started to going into details about my last book as he talked about how I took the materials in Think and Grow Rich to a whole new level. 

 

Needless to say, I am flattered. Who would not be flatter when being mentioned in the same sentence with Napoleon Hill and Dr. Phil. But let me be clear. I am only doing what I love: learning and sharing what I have learned. I do not what to confuse anyone, claim an identity that is not me or appear schizophrenic. I care deeply about my client’s success and I believe I need to stay ahead of them so I can continue to add value.  Some of the people who have impacted me the most, almost no one knows about. These are people who are my Business Mastery Advisory Board. Yes, I practice what I preach. Many of the concepts I write about hit my Advisory Board first, my client’s second and my blog third. 

 

The book Nine Principles for inspired Action took six years to research, test and write and it is the results of studying over 500 success small business owners (and many who were not successful). I chose small business because there has been much research done of very successful people but little that distills the behavior of the common man into action items that can be implemented immediately. The funny thing about this book is that it was never intended to be a book. I did this research for me and my clients, to help them and me be more successful. I want to continue to grow and prosper and get results. 

 

After I understood and distilled what I learned, I build several coaching programs to test drive these concepts. The results were powerful. So powerful that on one of my coaching programs I now offer a 100% guarantee. Simply put, if you do not recover the entire cost of the program I will refund the difference. I can do that because the clients who followed the process get results; those who did not follow the process do not get the results. All I did was formalize what they were already achieving in a measurable, repeatable and predictable way. 

 

My goal is to reach one million people with the concepts in this book. I am so passionate about this goal that I am giving away my methodology to any business coach, management consultant, small business owner or business executive that are looking for a way to get results, grow their business and generate more money. There is a catch though. You have to be trained in the process. The training is very affordably because I want interested parties to have some skin in the games so I know they are serious.

 

If you are someone who wants to achieve results, pick up the book. It is available on amazon.com. After you read the book, post your comments on Amazon so others can benefit from your efforts. I know some of the concepts in the book are controversial and will not be well received by some people. I am ok with that, because success, in today’s day and age requires us to think differently.

 

If you want to learn more about using my methodology in your business call me at 330-990-0788. I will answer any questions you have. 

 

Ron Finklestein

The Dr. Phil of Business Coaches or The Next Napoleon Hill, you choose

330-990-0788

ron@akris.net

 

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