It is Not Your Fault but it is Your Responsibility

Here is a short (one minute and 58 seconds) video where Ron Finklestein is discussing ownership and the role ownership play in creating personal and business empowerment. This is a short segment of a much longer program where Ron Finklestein was discussing the role our beliefs play and how our beliefs either help us or hurt us in achieving our goals. This presentation was given to the association American Association of Quality, Cleveland Chapter.

Take a minutes and see how this simple principle can and will change not only how you think and act but the results you achieve.

Ron Finklestein
ron@ronfinklestein.com
330-990-0788
http://www.ronfinklestein.com to learn how Ron can speak to your organization.

Short Videos on Business Achievement & Success

Several of my videos on business growth and achieving success have been posted on the World New and Report web site.

This is one place where you can view key videos. The videos and what we cover are listed below. As you can see all are less than 11 minutes (because I know how busy you are.)

Here is the link http://wn.com/rfinklestein

  • Behavior of Successful Business Owners 6:54
  • 7 Secrets to Overcoming Adversity in Business…10:54
  • Anatomy of a Sales Call…6:38
  • How to Grow Sales…9:49
  • What Business Owners Can Do To Grow Their Business…9:56
  • Hey! It is all about taking action…6:57
  • Why Intelligent Self-Interest is Critical to Your Success…5:28
  • Nine Principles for Inspired Action: A New & Targeted Perspective…5:50
  • Only a few ideas…3:39
  • Ownership and Empowerment…2:55
  • Measurable, Repeatable, Predictable…3:12
  • Persistence…3:29
  • Free and inexpensive marketing secrets that works – part 1…9:40
  • It is all about results

Revenue and Profit Enhancement Specialist
Ron Finklestein
ron@ronfinklestein.com
330-990-0788
www.ronfinklestein.com

What is the value of the people you know?

What is the value of the people you know?

The One Degree Difference is in the people you know. 

I recently came back from a conference called SANG, short for speakers and networking group.  And I have met several very, very successful people and what was really interesting to me is what I found is that you always perform up to the level of the people that you are working with.

I’ve work very hard to creating some relationships with some of these individuals because I know that I really have to step up my games significantly to bring value.  Let me give you an example, I met Bill Bartmann. Bill is a billionaire. I had known of his material through a company called iLearningGlobal.  He and I were on the faculty there – and his goal setting process is just phenomenal.

I went to this conference specifically to meet him because I knew he was registered. When I met him, I told him all my clients had to watch his videos on goal setting because they were so good. All he said was “That’s great here’s a login to my website take whatever information you need, plagiarize it, copy and use it as long as it provides value.”

As we explored how we might help each other he said “Let’s starts small. Prove to me you can deliver what you say. If you say you can deliver and you do then we can take the next step. If you don’t then there’s no reason for us to talk.”  I loved his directness. He wasn’t mean or malicious.  His comment was not made because it was angry. It wasn’t done out of bitterness.  It was just a statement of fact. What he was really saying was “I am a busy man and I want to work with successful people.  I have a strong need to achieve and if you can help me with that then we can do business, if you can’t we won’t.”

So, thank you Bill for that wonderful piece of advice and for helping me make a one degree shift in my thinking.  I wish more people could so direct and forthright as you. If you read this Bill, please know that I am very grateful for your comments and I promise to be more direct with my readers and clients. I’m passing your advice on to my readers. 

Ron Finklestein
Business Growth
Your Business Coach

330-990-0788

ron@akris.net

 

ps. Please not Bill I will do what I said I would or you will be the first to know.

 

[0:02:00.2]

 

[Audio Ends]

The One Degree Difference – Change our Thinking, Change Your Life!

The One Degree Difference
Here is a short 13 minute video that discusses the One Degree Difference and how to implement in your life.
Learn how the one degree difference can change your life easily and effectively.

Comments welcome.

The One Degree Difference @ Yahoo! Video
Ron Finklestein
Small Business Coach
Follow Me On Twitter  http://twitter.com/rfinklestein
Register for my newsletter http://www.rpfgroupinc.com
Follow Me On Facebook http://www.facebook.com/ronald.finklestein

The One Percent Difference – Changing Your Life (and business) One Thought at a Time!


What is the One Percent Difference?

Einstein once said “No problem can be solved from the same level of consciousness that created it.”

What that suggests is that we must take input from others and look at the problem with a fresh set of eyes, with Zen eyes. Stated differently, we must look at the problem with a beginners mind. In a beginners mind there are no preconceived notions about how a problem can be solved; there are just possibilities, without judgment, that can be used to solve a specific problem. 

That begs the question of how do you change your level of consciousness to experience the beginner’s mind?

I believe you can do that through The One Percent Difference.

If we define The One Percent Difference as one new thought that enters your consciousness that change how you think, and hence how you act, you have experienced the One Percent Difference and created the beginner’s mind. This One Percent can make the difference between success and failure.  Over time that small change in thinking can change your life in a very big way.

Massive changes are not needed. Just simply changes. We are looking to achieve a simple One Percent difference in how we view a specific problem so that we can look at it the problem as Einstein suggested, with a new level of consciousness.

 How do we achieve this One Percent Change in thinking? It is not as hard as you think. Two areas that work for most people are getting feedback from our trusted advisors and continuous education. I find my advisors to be essential in thinking differently about my problems and understanding that none of us are without problems.  

From our peers we can experience great change safely. This is because multiple minds and multiple experiences allow for a new way of looking at things. This results in better decisions and safer decisions. The other area is via ongoing education. The best tool I found is www.ilearningglobal.tv. I was so impressed with it I signed up to distribute it. My clients love it. To learn more go to www.ilearningglobal.biz./ronf.

Frankly it does not matter what tools you use, you must act on what you learn. Being part of a great group do no good if you do not act. Having access to the greatest minds is useless unless you apply what you learn.

Try to look at each situation with a beginners mind and make no assumption or judgments about a give situation. Learn from others who have been there either via your mastermind group or a more structure learning environment.  Most importantly take action! Taking action on your new ideas will change your life (and your business).

Ron Finklestein

Professional Business Coach

330-990-0788

ron@akris.net

 

 

It is all about results and only results!

I have been running advisory board for several years now and I have been asked why I offer a 100% return on your investment guarantee to the board members.

The answer is simple: we get results.

Let me share with you a case study.

I had a company owner join The Entrepreneur’s Advisory Board because he wasn’t closing any sales. Here are the three steps we took to help him:

1.His advisors had him create a presentation of 30 minutes he would take all his prospects through. This accomplished three things for him:

a.It slowed him down. He knew his product so well that his prospects could not keep up with him. This caused several problems for him.

b.We reviewed the presentation and his delivery for clarity and focus and made recommendation for improvement. During the presentation we had him include specific questions to get the prospect involved.

c.We changed the focus of the sales presentation from “look how great we are” to “here is what is in it for you” when you work with us.

As a result of that approach three things happened:

1.He started to understand his prospects differently. Objections started coming up that he had not heard before. We started to address each objection in turn and craft specific remedies to help the prospect understand better.

2.We saved him a lot of money in marketing because there was no need to leave behind marketing collateral. His prospects understood the product and process and what was in it for them when they worked together.

3.He realized he was selling into the wrong markets

He kept changing his presentation as he learned about his customers and addressed the objections in his presentation.
He changed his market from manufacturers to professional services firms and he determined the major hurtle that prevented his clients from moving forward with him and addressed this right up front in his sales presentation (they were concerned about the amount of time it would take.) He assured them it would take just a few hours and not the weeks of they thought they would need. He backed it up with a guarantee: if it took more time than planned he would reduce his price 10%.
After a lot of hard work his backlog grew to 10 good opportunities. He closed his first big opportunity recently that he expects will put 100K in his pocket over the next 12 months.
It was really fun for his group of advisory to watch the stress leave his body, see the smile come back to his face and watch work be fun again.

Not bad for six months of work.

Do all my clients get these results? Of course not. Not all clients are as coachable. Not all clients will work as hard and not all client will change their behavior when something is not working. He did everything that was asked to do.
Over the course of the next few weeks I will be posting more studies. I do not what you to think this was an accident or a onetime event. It was not.

Call me if you want to see how The Entrepreneur’s Advisory Board can help your business. If you are a business coach or a business consultant and you want to offer an advisory board service to your client please let me know.

Your Professional Business Coach
Ron Finklestein
330-990-0788
ron@akris.net

Goal or Promise? Which is more Powerful?

Goal or Promise? Which is more Powerful?

 

I was watching a video on iLearningGlobal.tv. Bill Bartmann, one of the lecturers on iLearningGlobal.tv. He was discussing the difference between a goal and a promise. He mentioned a study at Yale Medical School where 70% of the people who set goals do not meet them but 98% of the people who set promises to themselves met the promise.

 

So what is the difference between a goal and a promise?

 

A promised is defined as a declaration that something will or will not be done. A goal is defined as the result or achievement toward which effort is directed.

 

Is a promise a specific outcome whereas a goal is result? It seems the person making the promise has more at stake than the person setting a goal. Is the word goal so over used that the mind (both conscious and subconscious) dismisses it as a trite overused phase that has no negative consequences if it is not achieved. Is the mind saying that you almost never meet your goals so why would this be any different? Or is a promise a more serious commitment to yourself and others? Is there more at stake personally and emotionally if you renege on a promise?

 

I do not make promises lightly. I would suggest that is one of the reasons they work. A promise is far more personal than a goal. A goal is usually given to us by an external source: manager, customer, market, etc. Where as a promise is personal, only we can make it and only we can break it. Because I do not make promises easily, I will think long and hard before I make a promise. I set goals all the time. I do not always reach my goals. When I make a promise I will move heaven and earth to make the promise happen.

 

One promise I made to myself is that I would not be late for a meetings, dates, parties, or any commitment I make. I see being on time as a sign of respect and caring for the people I am meeting. If for any reason I cannot make a commitment (or I am going to be late), I will call so they are not waiting. I can think of two times I was late in the last 20 years. I can think of only one meeting I missed because I missed read by calendar.

 

After listening to be Bartmann, maybe I should set fewer goals and make more promises?

 

What do you think? Is making a promise more serious than setting a goal? If so, why?

 

Small Business Coach

Ron Finklestein

330-990-0788

ron@akris.net  

 

Denying Problems Exist

Denying Problems Exist 

Every business has problems. How you respond to those problems determine the success or failure of your business. 

 

Another reason business fail is because they deny problems existing in the business. 

 

I cannot tell you how many times I spoke to a business owner and heard “it will take care of itself” or “I do not want to hurt their feelings” or “but they have a family” or “I know, it has been that way a while” or “who cares” or “no one told me.” Want more? I heard them all. 

 

I had a client where the employees did not do as he asked. This went on for years. The problem: they were no consequences if they did not perform and they knew it. It cost this man his business. In this case we got the business ready for sale and he sold the business. 

 

I can’t tell you how often I heard “I knew this was going on but I did not know it could be different.” They did not know it was a problem and more importantly, they did not know they were supposed to do something about it. 

 

RULE #1: If it does get the results you want, it is a problem.

RULE #2: Do something about it! 

 

As the business owner you are responsible for the actions of your employees. If they are not performing, train them. If they are trained and still not performing, make sure they roles and responsibilities are clearly defined. If they still do not perform, fire them. Your business is your livelihood and you are not required to keep dead weight. 

 

Provide a way for your customers to tell you what is on their mind and listen to them. One client heard over and over again that he was losing sales to a competitor. This was a problem because his customers we defecting. Finally he asked one customer why they were leaving and they told him. It was his pricing. He assumed his customer would always pay his price for his product. By the way, this new competitor was able to sell his product to the customer for less than my client could make it. Talk about a wakeup call. 

 

He is things you can do to identify problems:

1.     Make sure roles and responsibilities are defined. If everyone knows what they are supposed to do nothing will far between the cracks. If it does then it is a process problem and not a people problem.

2.     If it is a personal problem address it immediately. The morale of a company can be destroyed by a few bad apples.

3.     Make sure the process is clearly defined. For example if a customer complaint is handled the same way each time, it is easier to train others, build in redundancy and implement management by exception policies.

4.     Implement an “ownership” policy. Everyone takes ownership for a problem. Do not assume someone else will take care of it. As a business owner this means you must allow your employees to do their jobs.

5.     Listen, Listen, Listen. Listen to your customers. Make sure you have lunch with your key customers quarterly. Listen to your employees.  They are doing the job and they know what kinds of problems they are having. Listen to your peers. They will help you see and understand trends that you cannot see by yourself. 

 

When in doubt, ask for help.

 

Call me if you have questions or need help.

 

Ron Finklestein

303-990-0788

ron@akris.net     

      


Ron’s Top 10 Rules for Business Success

Ron’s 10 Rules for Business Success
1.   Get clear on what you want, make a decision to go for it, then take action.
2.   Stay focused on what you want.
3.   Surround yourself with people that will hold you accountable and tell you want you need to hear, not what you want to hear.
4.   Do the things that you are afraid to do or don’t want to do.
5.   Do not be afraid to ask for help you need it.
6.   Do not be afraid to fail. Failure is essential to success.
7.   Ask for what you want, and keep asking until you get it.
8.   Never stop learning.
9.   Figure out what works and keep doing it.
10. Do rules 1 through 9 again.

Ron Finklestein
330-990-0788
ron@akris.net 
   

Top 10 Business Issues for Business Owners

Are These Your Top 10?
According to Grant Thornton, today’s business owners have the following needs.
 
Top 10 Business issues for Business Owners  

Strengthening customer relationships   97%
Finding Good People     89%
Minimizing taxes     81%
Growing the business     73%
Keeping pace with technology    68%
Managing cash flow     66%
Current business climate    65%
Creating & executing strategy    62%
Retirement & business succession planning  56%
Finding expansion capital    50%

Every business owner I talked and who have engaged RPF GROUP INC services have at least five of these issues they are dealing with. The two I am finding the least interest in right now are succession planning and finding capital. I am sure they are issues but not for my client, at least not right now.

The top two I am seeing are creating and executing strategy and strengthening customer relationships. For most of the business owners I am talking with, these two go hand in hand. They are asking two key questions: why are you buying from me and why do you keep buying from me.

As a result of the answers they are getting they are revamping their strategy.

Call me and ask how I can help you with all of these 10. 

Ron Finklestein
330-990-0788
ron@akris.net